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QUESTION NO: 1
Receiving a fax as an e-mail attachment is an example of which technology?
A. Circuit-switched faxing, as defined by T.30
B. Multipoint application sharing, as defined by T.128
C. Store-and-forward faxing, as defined by T.37
D. Multipoint still image exchange, as defined by T.127
QUESTION NO: 2
In which of the following layers of the OSI/RM would you find Session Initiation Protocol (SIP)?
A. Network layer
B. Physical layer
C. Session layer
D. Application layer
QUESTION NO: 3
Which of the following is responsible for ensuring that incoming customer calls are properly queued according to the order in which they were received?
A. SIP proxy
B. Edge router
C. Automatic Call Distributor (ACD)
D. Analog Telephone Adapter (ATA)
QUESTION NO: 4
Which of the following are common elements of a Call Detail Record (CDR)?
A. Conversation time, QoS results, and caller
B. Caller, duration, and amount billed for each call
C. Amount billed for each call, IP address of calling host, and QoS results
D. IP address of calling host, duration, and Mean Opinion Score (MOS)
QUESTION NO: 5
When calculating bandwidth consumption, which of the following factors should you consider?
A. Reference clocking settings, ESP mode, and BOOTP settings
B. Codec, Ethernet overhead, and silence suppression (if supported)
C. Codec, BOOTP settings, and Maximum Transmission Unit (MTU) settings
D. Maximum Transmission Unit (MTU) settings and NAPTR records
QUESTION NO: 6
Which of the following codecs specifies a voice stream operating at 8 Kbps, is less complex than G.729, and yet obtains roughly the same Mean Opinion Score (MOS)?
QUESTION NO: 7
Which of the following can cause the most significant interference with WiFi communications?
A. Ethernet hubs
B. Television equipment
C. 2.4-GHz cordless phones
D. 900-MHz cordless phones
QUESTION NO: 8
Which device specializes in admitting calls into a network, manages session traffic, and helps traffic traverse a firewall?
A. Layer 3 switch
B. Multipoint Control Unit (MCU)
C. IP Multimedia Subsystem (IMS)
D. Session Border Controller (SBC)
QUESTION NO: 9
Which of the following is most likely to cause packet loss and clicking during a phone call?
A. Impedance mismatch
B. Improper reference clocking
C. Improper equipment grounding
D. Packets arriving out of order
QUESTION NO: 10
You want to connect a PBX made by one manufacturer to another PBX made by a different manufacturer. You need to ensure that these interconnected PBXs will retain their basic and supplementary services. Which protocol was originally designed to allow this?
QUESTION NO: 11
Your team has determined that the voice quality of a video transmission is too low. What Mean Opinion Score (MOS) would indicate a low level of voice quality?
Answer: A QUESTION NO: 12
Which of the following best describes differences between DiffServ and 802.1p?
A. DiffServ uses Layer 3 devices for QoS, whereas 802.1p uses Layer 2 devices for QoS.
B. DiffServ requires an Application Layer Gateway (ALG), whereas 802.1p requires a Layer 3 switch.
C. DiffServ uses Layer 2 devices for QoS, whereas 802.1p uses Layer 3 devices for QoS.
D. Microsoft’s Packet Scheduler uses DiffServ at Layer 7 of the OSI, whereas Cisco products use 802.1p at Layer 4 of the OSI.
QUESTION NO: 13
Consider the following output of the tracert command:
Tracing route to www.CTP-certified.com [220.127.116.11] over a maximum of 30 hops:
1 2 ms 1 ms 2 ms 192.168.1.1
2 13 ms 9 ms 12 ms 10.160.64.1
3 10 ms 11 ms 11 ms 18.104.22.168
4 9 ms 10 ms 8 ms 22.214.171.124
5 9 ms 12 ms 13 ms 126.96.36.199
6 27 ms 16 ms 9 ms chnddsrj02-ae2.0.rd.ph.cox.net [188.8.131.52]
7 32 ms 24 ms 20 ms langhbr01-ae0.r2.1a.cox.net [184.108.40.206]
8 21 ms 25 ms 25 ms eqix.lsan.twtelecom.net [220.127.116.11]
9 18 ms 18 ms 24 ms 18.104.22.168
10 40 ms 33 ms 35 ms core-01-so-0-0-0-0.phnx.twtelecom.net [22.214.171.124] 11 36 ms 42 ms 39 ms hagg-01-ge-0-3-0-510.phnx.twtelecom.net [126.96.36.199] 12 40 ms 43 ms 45 ms 206-169-207-8.static.twtelecom.net [188.8.131.52] 13 44 ms 51 ms 42 ms www.ctpcertified.org [184.108.40.206]
Line 4 includes the string “9 ms 10 ms 8 ms.” What do these numbers indicate?
A. The average time it took for the router to respond
B. The router’s three interfaces that are able to respond to the tracert query
C. The response time for the three packets sent by tracert to return from the router
D. The time it takes for intervening hosts to process the packets between your host and the router in question
QUESTION NO: 14
Which of the following will best help you determine the presence of bottlenecks in a switched LAN?
A. Disabling frame tagging
B. Enabling VLAN hopping
C. Establishing a baseline
D. Creating an Acceptable Use Policy (AUP)
QUESTION NO: 15
Which of the following describes the proper sequence of the TCP handshake?
A. The client sends an RST packet, the server issues an ACK packet, and the client replies with an ACK packet, completing the handshake.
B. The client sends a REQ packet, the server sends a SYN packet, and then the client replies with a FIN packet, completing the handshake.
C. The client sends an RST packet, the server sends a SYN packet, and then the client replies with a SYN ACK packet, completing the handshake.
D. The client sends a SYN packet, the server sends a SYN ACK packet, and then the client replies with an ACK packet, completing the handshake.
QUESTION NO: 16
Which element of a convergent network does a connection-hijacking attack typically exploit?
A. Soft phones
B. Wireless network radio frequencies
C. The TCP three-way handshake
D. Network Address Translation (NAT)
QUESTION NO: 17
When data is sent down to the session layer of the OSI/RM, the PDU consists of which encapsulated components?
A. Physical header, network header, data
B. Data, application header, presentation header
C. Network header, data link header, physical header
D. Application header, presentation header, transport header
QUESTION NO: 18
Which of the following best describes ISDN Primary Rate Interface (PRI) in both North America and Europe?
A. In all areas, ISDN PRI offers two 64-Kbps “B” channels and one 16-Kbps “D” channel.
B. In Europe, Asia and Africa, ISDN PRI offers two 64-Kbps “B” channels and one 16-Kbps “D” channel; whereas in North America, it offers only two 64-Kbps “B” channels.
C. In Europe, Asia and Africa, ISDN PRI offers 30 64-Kbps “B” channels, plus two 64-Kbps “D” channels for framing and signaling, respectively; whereas in North America, it offers 23 64-Kbps “B” channels and one 64-Kbps “D” signaling channel.
D. In North America, ISDN PRI offers 30 64-Kbps “B” channels, plus two 64-Kbps “D” signaling channels for framing and signaling, respectively; whereas in Europe, Asia and Africa, it offers 23 64-Kbps “B” channels, plus one 64-Kbps “D” channel for framing and signaling.
QUESTION NO: 19
What is the term for assigning a unique VLAN identifier to traffic controlled according to 802.1q standards?
A. Frame tagging
B. VLAN switching
C. Packet injection
D. LAN segmentation
Answer: A QUESTION NO: 20
What is the call sequence as established by the Q.931 standard?
A. ALERTING, CALL PROCEEDING, CONNECT, ACKNOWLEDGE, FIN
B. ALERTING, CALL PROCEEDING, CONNECT, CONNECT ACK, RELEASE
C. SETUP, CALL PROCEEDING, ALERTING, CONNECT, CONNECT ACK, DISCONNECT, RELEASE, RELEASE COMPLETE
D. ESTABLISH, SYN, SYN ACK, CONNECT, CONNECT ACK, CALL PROCEEDING, DISCONNECT, RELEASE, RELEASE ACKNOWLEDGE, FIN
QUESTION NO: 21
A traditional PBX generally offers all of the following features EXCEPT:
A. Voice mail
B. Call forwarding
C. Call interruption
D. Find me/follow me
QUESTION NO: 22
Which type of delay is most likely to cause jitter?
A. Queuing delay
B. Handling delay
C. Transfer delay
D. Propagation delay
QUESTION NO: 23
How would you represent the IP address and subnet mask for 220.127.116.11/25?
QUESTION NO: 24
Which of the following encodes messages in ASCII, uses proxies instead of gatekeepers, and is a peer-to-peer protocol?
D. The local loop
QUESTION NO: 25
Consider the following entry:
IN NAPTR 102 10 “u” “sip+E2U” “!^.*$!sip:[email protected]!i” .
From the information given, what is the purpose of this entry?
A. Calls will be received on a system that uses IPv6.
B. The PBX will act as a backup to the SIP proxy for a call.
C. It routes a PSTN phone number to an SIP-enabled device.
D. It translates calls into e-mail and routes the e-mail to the marketing department.
QUESTION NO: 26
Which ITU standard allows you to share applications in real time?
QUESTION NO: 27
Your company’s users on the primary LAN have been given soft phones on their personal computers to make voice calls. You have implemented a VLAN. What priority should you mark the voice and computer data?
A. Computer data: 0 Voice data: 6
B. Computer data: 0 Voice data: 9
C. Computer data: 1 Voice data: 0
D. Computer data: 5 Voice data: 6
QUESTION NO: 28
Which of the following best describes the IPv4 and IPv6 address formats?
A. In IPv4 addresses, each of the four 8-bit fields is separated by a period, whereas in IPv6 addresses, each of the eight 16-bit fields is separated by a colon.
B. In IPv4 addresses, each of the four 16-bit fields is separated by a period, whereas in IPv6 addresses, each of the seven 32-bit fields is separated by a colon.
C. In IPv4 addresses, the subnet mask fields are separated by a dash, whereas in IPv6 addresses, each of the 10 8-bit fields is separated by a colon.
D. In IPv4 addresses, each of the 32-bit fields is separated by a period, whereas in IPv6 addresses, each of the 16-bit fields is separated by a colon.
QUESTION NO: 29
Which of the following best describes how an H.323 node operates during the call setup phase?
A. Each node sends both the registration information and the media stream through the gatekeeper.
B. Each node sends registration information to the gatekeeper along with a sample of the data that will be transmitted.
C. Each node sends call setup information directly to each other, whereas the media stream is sent directly to the gatekeeper.
D. Each node sends call setup information to a gatekeeper, whereas the media stream is sent directly from one host to another.
QUESTION NO: 30
When a technician connects a North American T1 trunk to a European E1 trunk using a conversion device, which of the following will result?
A. No less than 80% of the T1 can be used.
B. No more than 80% of the E1 trunk can be used.
C. No connection can be made between E1 and T1.
D. The connection will fail because E1 uses out-of-band transmission and T1 lines use in-band transmission.
QUESTION NO: 31
You need to choose a codec according to the following parameters:
-The codec should be standard for convergent voice and video calls.
-Due to the limited capability of the IP phones, the codec should require as little computation power as possible.
-The codec should create voice at a bit rate of 8 Kbps.
Which codec should you choose?
QUESTION NO: 32
Which of the following is essential for implementing Telephone Number Mapping (ENUM)?
A. Regional Internet Registry (RIR)
B. The Network Time Protocol (NTP)
C. The Domain Name System (DNS)
D. A DNS Mail Exchanger (MX) record
QUESTION NO: 33
Which problem typically occurs if a jitter buffer is too small?
A. Too many delays will occur.
B. Too few packets will be re-sent.
C. Too few interfaces will be addressed.
D. Too many packets will be discarded.
QUESTION NO: 34
A proxy device resides at sipproxy.ctpcertified.com. You need to create a URI so that the phone number 01908 220220 is a valid entry. Which entry accomplishes this goal?
A. [email protected]: 01908 220220
B. sip://[email protected] 220220
C. sip: 01908 [email protected]
D. INVITE: 01908 [email protected].ctpcertified.com
QUESTION NO: 35
Which device inspects incoming packets, makes dynamic routing decisions based on the source and destination IP addresses, and is considered the most appropriate device to use when forwarding packets between networks?
C. Layer 2 switch
D. Layer 3 switch
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